Privacy & Cookie Policy

Last updated: 4th August 2026

1. Introduction

This Privacy & Cookie Policy explains how DC Creative Works (“we”, “us”, “our”) collects, uses, stores and protects your personal information, and how we use cookies and similar technologies when you use our services or visit our website. We provide a range of services including but not limited to: • Real estate photography and videography
• Drone aerial photography and inspections
• Commercial content creation and marketing media
• Property boundary and land overview services
• Construction progress documentation
• Social media and promotional content for businesses By using our website or services, you acknowledge the practices described in this policy.

2. Information We Collect

We may collect and process the following information:

Personal Information

• Name
• Email address
• Phone number
• Address or property location
• Business name (if applicable)

Service Information

• Details about your property or project
• Booking requirements and service preferences
• Communication history relating to bookings and enquiries

Technical Information

Our website provider, Squarespace, may collect and process certain technical information, including: • IP address
• Browser type and device information
• Website usage data
• Information collected through cookies and analytics technologies

3. How We Use Your Information

We use your information to: • Provide and manage our services
• Process bookings and enquiries
• Deliver media content and completed work
• Communicate regarding projects, appointments or updates
• Issue invoices and manage payments or credit balances
• Improve our website, services and customer experience
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

Performance of a contract

To provide services you request.

Legitimate interests

To operate, maintain and improve our business and services.

Legal obligation

To meet tax, accounting and regulatory requirements.

Consent

Where required, such as marketing communications or non-essential cookies.

5. Cookies & Website Tracking

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember preferences, and provide information about how visitors use the site. Our website may use cookies and similar technologies to: • Enable essential website functionality
• Improve user experience
• Understand how visitors use our website
• Monitor website performance
• Improve our services and marketing activities

6. Types of Cookies We May Use

Essential Cookies

These cookies are necessary for the website to function correctly. They may support features such as security, page functionality and basic website operation. These cookies do not usually require consent.

Analytics Cookies

These cookies help us understand how visitors interact with our website, such as which pages are visited and how users navigate the site. We may use analytics tools provided by Squarespace and/or other third-party providers. These cookies are only used where appropriate consent has been provided.

Functional Cookies

These cookies may remember choices you make, such as preferences or settings, to improve your experience when using our website.

Third-Party Cookies

Some services or content integrated into our website may place cookies, including: • Website analytics providers
• Embedded media services
• Booking or scheduling platforms
• Other third-party tools used to support our services These third parties are responsible for their own privacy practices and cookie policies.

7. Managing Cookies

When you first visit our website, you may be given the option to accept or reject non-essential cookies. You can change your cookie preferences at any time through our website cookie settings, where available. You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Sharing Your Information

We do not sell your personal data. We may share information with: • Payment processors
• Accounting or invoicing software
• Cloud storage and file delivery services
• Booking or scheduling providers
• Professional partners involved in service delivery where necessary All third parties are required to handle your data securely and in accordance with applicable data protection laws.

9. Data Storage & Security

We take appropriate technical and organisational measures to protect your information from: • Loss
• Misuse
• Unauthorised access
• Disclosure or alteration Data may be stored securely in cloud-based systems and protected accounts.

10. Media & Content Usage

We may capture photographs, video, or drone footage as part of our services. Unless otherwise agreed in writing: • We retain the right to store project files for internal records
• We may use completed work for portfolio, marketing or promotional purposes
• Sensitive or private imagery will not be shared without permission If you wish for your content not to be used publicly, you must request this in writing.

11. Data Retention

We retain personal data only for as long as necessary: • To deliver services
• For accounting and legal requirements
• To maintain business records After this period, data is securely deleted or anonymised.

12. Your Rights (UK GDPR)

You have the right to: • Access your personal data
• Request correction of inaccurate information
• Request deletion of your data where legally possible
• Object to processing
• Request data portability To exercise any of these rights, please contact us using the details below.

13. Marketing Communications

We may contact you regarding: • Service updates
• Relevant offers
• New services You can opt out of marketing communications at any time by contacting us.

14. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or cookie policies of those websites.

15. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

16. Contact Information

If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact:

DC Creative Works Email: dan@dccreativeworks.co.uk

Location: Leicestershire, United Kingdom